Eight services across two phases. Phase one builds the operating readiness AI depends on. Phase two designs, plans, and scopes the shift, one service at a time.
Four services that build the literacy, alignment, and operating readiness the business needs before making serious AI decisions.
Diagnostic · Data · Governance · KnowledgeFour services that turn validated readiness work into workflow design, pilot planning, and custom project work.
Process Triage · Workflow Redesign · Pilot Design · Custom ProjectsFour services that build the literacy, alignment, and operating readiness the business needs before making serious AI decisions.
I answer four questions before you commit to anything: what AI is already being used and where the risks are, what could realistically help, what should stay away from AI, and what needs to be fixed first.
AI relies on the tools, platforms, apps, spreadsheets, reports, and records the business runs on. I run a first sweep of the operating stack: what exists, what each system holds, where records conflict, who owns them, and what must be fixed before AI relies on them.
Your staff are already using AI. Some of it puts client data and confidential material at risk. I build the governance layer: plain-English rules, approved tool list, data-sharing limits, human review requirements, and a named internal owner.
Governance rules exist. Staff behaviour is somewhere else. I build and deliver role-specific AI operating literacy from your own approved tools, data rules, and governance outputs — not generic AI training.
Four services that turn validated readiness work into workflow design, pilot planning, and custom project work.
AI tools that search, summarise, draft from, or reuse internal knowledge need a clean corpus. I go deep on one bounded knowledge area and identify what is current, trusted, duplicated, stale, restricted, missing, or unsafe for AI retrieval.
I analyse two to three candidate workflows to find the right one, then redesign it completely: what AI does, what people own, where review happens, what good output looks like, and how exceptions are handled.
A pilot without a plan is just spending money. I take the redesigned workflow and define exactly what tests it properly: scope, participants, data requirements, risk controls, acceptance criteria, and the go/change/stop decision rule.
When the prior seven services show that implementation needs a bespoke project, I define the brief, boundaries, owners, risks, and delivery path before anyone starts building.