Service 02 · Phase One
002 / 08
Audit · systems and records
1 month

Map the systems before AI trusts them.

AI relies on the tools, platforms, apps, spreadsheets, reports, and records the business runs on. One month to identify what exists, what each system holds, where records conflict, who owns them, and what must change before AI work begins.

Phase Phase one
Engagement Fixed scope · systems-led
§ 01 · Overview
Service Data and Systems Health Check
Follows Service 01 · AI Readiness Diagnostic
Phase Phase one
Duration One month
Format Systems sweep + records ownership review
Team Principal consultant
Output Fix-First List + Source-of-Truth Summary

Your business runs on tools, platforms, apps, spreadsheets, reports, and workarounds that do not always agree. Your CRM tells one story, your project system tells another, and your reporting pack gives a third answer.

This service is a first sweep of the core systems and operational records AI would rely on inside the business. I identify what tools, platforms, apps, spreadsheets, reports, integrations, and workarounds are in play; what each system holds; where records conflict; who owns each system or record set; and which issues would make AI unreliable or risky in practice.

The output is a clear priority list: what to fix first, what source of truth to use, and what must be addressed before AI work proceeds. This is a diagnostic, not a migration, integration, database rebuild, data warehouse project, knowledge audit, or procurement exercise.

§ 02 · Service map

Systems first.
Records second.

Every core tool, platform, app, report, spreadsheet, and workaround in scope is mapped. If AI would rely on it, I identify what it holds and whether the business can trust it.

Inputs · workflow · data
Outputs · decision · handover
Core systems reviewed 3 to 5
Reports or extracts 3 to 5
Duration 1 month
Stakeholder inputs Up to 10
§ 03 · Fit

Right for you if
systems are the blocker.

This layout is for explaining a service as a repeatable operating shape: who it is for, how the work moves, and what the client leaves with.

001

Your systems give different answers.

CRM records, project platforms, reports, and spreadsheets disagree with each other. There is no single source of truth and nobody is sure which version is right.

002

Nobody owns the records.

Systems have grown over time without clear ownership. Nobody knows who to ask when a record, report, spreadsheet, or platform field is wrong, incomplete, or outdated.

003

AI work is on the horizon.

You are planning AI work but know, or suspect, that the operating stack is not ready. You want to fix the system and record issues before they become expensive mid-project problems.

§ 04 · How it works

One month.
Four stages.

Stage 01

Map the landscape.

Identify the core tools, platforms, apps, spreadsheets, reports, integrations, and workarounds the business uses for operations, client delivery, and reporting.

Week 01
Stage 02

Assess records and ownership.

For each system or record set, assess what it holds, whether it is current, where it conflicts with other records, and who is responsible for it.

Week 02
Stage 03

Identify what must be fixed.

Prioritise issues by how much they would affect AI reliability. Separate must-fix from nice-to-fix from irrelevant.

Week 03
Stage 04

Deliver the recommendations.

Present the fix-first list, the source-of-truth summary, and the ownership assignments the business needs to act on.

Week 04
§ 05 · Outputs

What the client
leaves with.

Fix-First Recommendation List

The specific system, record, reporting, and workaround issues to address before AI work begins, ranked by impact.

Proof

Gives the operations or IT team a clear fix sequence.

Source-of-Truth Summary

Which system or record set is authoritative for each important business record, and where that is contested.

Proof

Resolves the "which version is right" question.

Core Systems Map

What tools, platforms, apps, and reporting sources are in use, what they hold, and how they connect.

Proof

Shows the operating stack in one place.

Record Quality Issue List

Incomplete records, duplicated data, stale information, naming inconsistencies, and system conflicts.

Proof

Names the issues that would make AI unreliable.

System and Record Ownership Map

Who is responsible for each important system, report, spreadsheet, or operational record.

Proof

Turns system reliability from a vague problem into an owned one.

AI Readiness Risk Notes

For each key system or record set, a plain-English note on whether AI can safely rely on it and what would need to change.

Proof

Connects systems health directly to AI readiness.